VoIP

VoIP means using your Internet connection to make and receive phone calls, instead of needing a physical phone line coming into your building. This doesn't mean you use a computer (like with Skype) - you still use a regular looking phone that everyone is used to.

VoIP has some great features like:

• Voicemail-to-email
• Call logging (per handset)
• Simple transfers (including to external numbers, like mobiles)
• Automatic after-hours diversion or voicemail
• Ability to change extensions and names yourself
• Control of hunt groups
• Follow-me (call your mobile after a certain number of rings)
• Shared phonebook
• Fax-to-email
• Email-to-fax

Other benefits that make VoIP an attractive option are:

• Lower costs - we typically find overall phone bills drop around 25%
• No on-site phone system needed, and no more need for individual phone lines and monthly line rental
• Works across multiple different locations - you can have multiple locations all on the one system, so all handsets appear to be local. You can transfer calls to a different location using an internal number (like 2000). And transfers and calls between offices are free.
• Manage it yourself - no more paying hundreds of dollars to have a handset moved to a different office, or show a different employee name